New DMV Service - Telling You You're Going to Hell

You can now go to the DMV to renew your license, change your personal information, and receive religious judgment from the employees:

Long lines and annoying paperwork are expected at the DMV, but one transgender woman had to deal with a lot more.

Amber Yust, a 23-year-old software engineer, went to the Department of Motor Vehicles on Fell Street in San Francisco to register her sex change from male to female.

Everything was cool until she got a nasty letter a few days later, the San Francisco Chronicle reports.

The DMV employee she spoke with in October warns in his letter that homosexuality is "an abomination that leads to hell" and suggested Yust go to a church website for information on finding salvation.

Yust also got a package with a DVD and pamphlet from the fundamentalist church about being possessed by demons.

"[It's] scary that someone who's part of a government agency is able to take my personal information and get in touch with me," Yust told the Chronicle. "I don't think anyone could feel safe going to a DMV where they knew someone like that was working."

The employee was put on administrative leave with pay during an investigation, DMV Spokesman Michael Marando said.

The same employee got into hot water back in 2009 when he refused to help another transgender woman with her name-change application. He told the woman that "God will send you to hell," according to Kristina Wertz, legal director of the Transgender Law Center.

I'll leave the religious discussion to somebody else. What jumps out at me is that thanks to a government job it's almost impossible to fire this person for behavior that would get them instantly canned in the private sector. Even after doing essentially the same thing in 2009 this employee continues to enjoy government employment and all the benefits that go with it. No wonder service from government agencies is so universally bad - they simply don't care because they don't have to.