HolyCoast: Peek-a-Boo at Macy's
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Friday, July 22, 2011

Peek-a-Boo at Macy's

Want to get an opinion on the new clothes you're thinking of getting at Macy's?  Just put them on in the dressing room and ask the employees or other customers watching you how they look:
TAMPA BAY, Florida - The next time you try on clothes at a department store, pay attention to the door.

A 10 News undercover investigation revealed customers may be revealing more than expected at Macy's stores all across the country. While it's illegal to secretly videotape inside fitting rooms in Florida, Macy's manages its loss-prevention by installing their privacy doors backward.

That means that any employee - or customer - standing up against the door can see inside. But the person getting changed cannot see out.

Macy's acknowledged installing the doors backward as a loss-prevention method.

"Retailers work hard to strike a balance between preserving the privacy of customers, providing customer service, maintaining customer safety in fitting rooms, and deterring the theft of merchandise," said Melissa Goff, Vice President of Media Relations & Cause Marketing at Macy's.

The company appears to have been installing privacy blinds backward for a number of years all across the country, whenever state law allows it.
Since my wife is a frequent Macy's shopper I asked her about this and she confirmed that she's seen this in many Macy's stores. Something to think about if you want to shop there.

2 comments:

Larry said...

Does the TSA know about this? They'll file a lawsuit for copyright infringement.

Sam L. said...

Getting more than you bargained for!